The client explicitly waives its
standard terms and conditions, even if these were drawn up after these
standard terms and conditions of sale. To be valid, any derogation must be
expressly agreed to in writing.
Our invoices are payable within 21
working days unless another payment timeframe is indicated on the invoice
or the order. In the event of non-payment by the due date, Tenax Tools reserves
the right to request a fixed interest payment amounting to 10% of the sum
remaining due. Tenax Tools may suspend services without notice if payment
is late.
If a payment is still outstanding
more than sixty (60) days after the due payment date, Tenax Tools reserves
the right to call on the services of a debt recovery company. All legal
expenses will be payable by the client.
Certain countries apply
withholding at the source on the amount of invoices by their internal
legislation. Any withholding at the source will be paid by the client to
the tax authorities. Under no circumstances can Tenax tools become
involved in costs related to a country's legislation. The amount of the
invoice will, therefore, be due to Tenax Tools in its entirety and does
not include any costs relating to the legislation of the country in which
the client is located.
Tenax Tools undertakes to do its
best to supply performant services in due time by the agreed timeframes.
However, none of its obligations can be considered as being an obligation
to achieve results. Tenax Tools cannot, under any circumstances, be
required by the client to appear as a third party in the context of any
claim for damages filed against the client by an end consumer.
In order for it to be admissible, Tenax
Tools must be notified of any claim by means of a letter sent by recorded
delivery to its registered office within 8 days of the delivery of the
goods or the provision of the services.
All our contractual relations will
be governed exclusively by Australian law.