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Terms & Conditions

OVERVIEW

Tenax Tools operates this website. Throughout the site, the terms “we”, “us”, and “our” refer to Tenax Tools. Tenax Tools provides this website, including all information, tools, and services available from this site to you, the user, conditioned upon your acceptance of all terms, conditions, policies, and notices stated here.

By visiting our site and/or purchasing products from us, you engage in our “Service” and agree to be bound by the following terms and conditions (“Terms of Service”, “Terms”), including those additional terms and conditions and policies referenced herein and/or available via hyperlink. These Terms of Service apply to all users of the site, including, without limitation, users who are browsers, vendors, customers, merchants, and/or contributors of content.

Please read these Terms of Service carefully before you're able to access or use our website. By accessing or using any part of the site, you agree to be bound by these Terms of Service. If you do not agree to all the terms and conditions of this agreement, then you may not access the website or use any services. Acceptance is expressly limited to these Terms of Service if they are considered an offer.

Any new features or tools added to the current store shall also be subject to the Terms of Service. You can review the most current version of the Terms of Service at any time on this page. We reserve the right to update, change, or replace any part of these Terms of Service by posting updates and/or changes to our website. It is your responsibility to check this page periodically for changes. Your continued use of or access to the website after posting any changes constitutes acceptance of those changes.

Our store is hosted by Odoo S.A., which provides us with an online e-commerce platform that allows us to sell our products and services to you.

1.      ONLINE STORE TERMS

By agreeing to these Terms of Service, you confirm you are at least the age of majority in your state or province or have consent for any minor dependents to use this site. You must not use our products illegally or violate any laws (including copyright laws). Do not transmit worms, viruses, or destructive code. Violating these Terms will result in immediate termination of your Services.

2.      GENERAL CONDITIONS

We reserve the right to refuse service to anyone at any time. Your content (excluding credit card information) may be transferred unencrypted over various networks and modified to meet technical requirements. Credit card information is always encrypted during network transfers. You agree not to reproduce, copy, sell, or exploit any part of the Service, its use, or access without our express written permission. The headings in this agreement are for convenience and do not affect these Terms

3.      ACCURACY, COMPLETENESS AND TIMELINESS OF INFORMATION

We are not liable for any inaccuracies, incompleteness, or outdated information on this site. The information provided is intended for general purposes only and should not be the sole basis for making decisions without consulting additional sources that may be more accurate, complete, or timely. Any reliance on the material of this site is done at your own risk. Historical information may not be current and is provided solely for reference. We reserve the right to modify the content of the site at any time but are under no obligation to update it. You agree to monitor any changes made to our site.

4.      SECTION 4 - SERVICE AND PRICE CHANGES

Prices may change without notice. We can modify or stop the Service, including any content, at any time without notice. We are not liable for any changes, price adjustments, suspensions, or discontinuations of the Service.

5.      PRODUCTS OR SERVICES (if applicable)

Some products or services may only be available online and in limited quantities. They are subject to our Return Policy. We strive to display product colors and images accurately but cannot guarantee your monitor's color accuracy. We reserve the right to limit sales by person, region, or jurisdiction on a case-by-case basis. We may also limit product quantities and change descriptions or prices without notice. Products can be discontinued at any time. Offers are void where prohibited. We do not guarantee that products, services, or information will meet expectations or that Service errors will be corrected.

6.      ACCURACY OF BILLING AND ACCOUNT INFORMATION

We have the right to refuse any order placed. We may limit or cancel the quantities purchased per person, household, or order at our discretion. These restrictions may include orders using the same customer account, credit card, and/or billing and shipping address. If we make changes to or cancel an order, we may notify you via email and/or the billing address/phone number provided at the time of order. We reserve the right to limit or prohibit orders that appear to be placed by dealers, resellers, or distributors. You agree to provide current, complete, and accurate purchase and account information for all purchases made at our store. You agree to promptly update your account information, including email address and credit card details, so that transactions can be completed, and contact can be made as needed. For more details, please review our Returns Policy.

7.      THIRD-PARTY LINKS & OPTIONAL TOOLS

We may offer third-party tools "as is" and "as available" without warranties or endorsements. You use these tools at your own risk and should review the terms set by the providers. Future site updates may have new services and features under these Terms of Service.

We are not liable for third-party content, accuracy, or transactions. Review their policies before engaging in transactions and direct any product issues to them.

8.      USER COMMENTS, FEEDBACK AND OTHER SUBMISSIONS

If you send us submissions, whether requested or unsolicited, you agree that we can use, edit, copy, publish, distribute, translate, and utilize them in any medium without restriction. We are not obligated to maintain confidentiality, pay compensation, or respond to these comments. We may monitor, edit, or remove content deemed unlawful, offensive, defamatory, obscene, or violating intellectual property rights or these Terms of Service. Your comments must not infringe on third-party rights or contain illegal, abusive, obscene material, viruses, or malware. You must provide accurate, truthful comments and are responsible for their content. We take no responsibility for comments posted by users or third parties.

9.      PERSONAL INFORMATION

Our Privacy Policy governs your submission of personal information through the store. To view it, please refer to our Privacy Policy.

10.  ERRORS, INACCURACIES AND OMISSIONS


Our site and Service may have typographical errors, inaccuracies, or omissions related to product descriptions, pricing, promotions, offers, shipping charges, transit times, and availability. We reserve the right to correct these and update information or cancel orders without notice if any information is inaccurate, including after an order has been submitted. We are not obligated to update or clarify information on our site or Service, except as required by law. No specified update date should imply that all information has been modified or updated.

11.  PROHIBITED USES

In addition to other prohibitions outlined in the Terms of Service, the following uses of the site or its content are strictly prohibited:

a)      engaging in any unlawful activity.

b)       soliciting others to commit unlawful acts;

c)       violating any international, federal, provincial, or state regulations, rules, laws, or local ordinances.

d)      infringing upon or violating our intellectual property rights or those of others.

e)      harassing, abusing, insulting, harming, defaming, slandering, disparaging, intimidating, or discriminating based on gender, sexual orientation, religion, ethnicity, race, age, national origin, or disability.

f)        submitting false or misleading information.

g)       uploading or transmitting viruses or any other type of malicious code that may affect the functionality or operation of the Service, any related website, other websites, or the Internet.

h)      collecting or tracking the personal information of others.

i)        engaging in activities such as spamming, phishing, pharming, pretexting, spidering, crawling, or scraping.

j)        using the site for any obscene or immoral purposes; or

k)       interfering with or circumventing the security features of the Service, any related website, other websites, or the Internet.

We reserve the right to terminate your use of the Service or any related website if you violate any of the prohibited uses.

12.  DISCLAIMER OF WARRANTIES; LIMITATION OF LIABILITY


We do not guarantee that your use of our service will be uninterrupted, timely, secure, or error-free. We do not guarantee that the results obtained from using the service will be accurate or reliable. You agree that we may remove the service for indefinite periods or cancel it at any time without notice. Your use of, or inability to use, the service is at your own risk. The service and all products and services delivered through the service are provided 'as is' and 'as available,' without any representations, warranties, or conditions of any kind, either express or implied, including all implied warranties or conditions of merchantability, merchantable quality, fitness for a particular purpose, durability, title, and non-infringement.

Tenax Tools, its directors, officers, employees, affiliates, agents, contractors, interns, suppliers, service providers, or licensors shall not be liable for any injury, loss, claim, or any direct, indirect, incidental, punitive, special, or consequential damages of any kind, including, without limitation, lost profits, lost revenue, lost savings, loss of data, replacement costs, or any similar damages, whether based in contract, tort (including negligence), strict liability, or otherwise, arising from your use of the service or any products procured using the service, or for any other claim related to your use of the service or any product, including errors or omissions in any content, or any loss or damage incurred as a result of the use of the service or any content (or product) posted, transmitted, or otherwise made available via the service, even if advised of their possibility. In states or jurisdictions that do not allow the exclusion or limitation of liability for consequential or incidental damages, our liability shall be limited to the maximum extent permitted by law.

13.  INDEMNIFICATION

You agree to indemnify, defend, and hold harmless Tenax Tools and its associated entities from any claim, including reasonable attorneys’ fees, resulting from your breach of these Terms of Service or violation of any law or third-party rights.

14.  SEVERABILITY

If any part of these Terms of Service is deemed unlawful, void, or unenforceable, it will still be enforceable as permitted by law. The invalid portion will be considered removed, and the remaining Terms of Service will remain valid and enforceable.

15.  TERMINATION

The obligations and liabilities of the parties incurred before the termination date shall survive the termination of this agreement for all purposes.

These Terms of Service are effective unless and until terminated by either of the two parties.

16.  ENTIRE AGREEMENT

The failure of us to exercise or enforce any right or provision of these Terms of Service shall not constitute a waiver of such right or provision.

These Terms of Service and any policies or operating rules posted by us on this site or in respect to The Service constitutes the entire agreement and understanding between you and us and govern your use of the Service, superseding any prior or contemporaneous agreements, communications and proposals, whether oral or written, between you and us (including, but not limited to, any prior versions of the Terms of Service).

Any ambiguities in the interpretation of these Terms of Service shall not be construed against the drafting party.

17.  GOVERNING LAW

These Terms of Service and any separate agreements whereby we provide you Services shall be governed by and construed by the laws of Australia.

18.  CHANGES TO TERMS OF SERVICE

You can review the most current version of the Terms of Service at any time at this page.

We reserve the right, at our sole discretion, to update, change or replace any part of these Terms of Service by posting updates and changes to our website. It is your responsibility to check our website periodically for changes. Your continued use of or access to our website or the Service following the posting of any changes to these Terms of Service constitutes acceptance of those changes.

19. CONTACT INFORMATION

Questions about the Terms of Service should be sent to us at sales@tenax-tools.com.au